Initial Inspection
Upon receiving each device, our team conducts an initial inspection to assess its functional condition. Our professional quality control (QC) team meticulously examines the hardware and software components, identifying any issues or defects. This thorough assessment guides us in determining the necessary repairs and improvements.
Secure Data Erasure
At the end of the inspection process, we prioritize data security. All devices undergo data erasure using our partner’s software, which holds certifications from ADISA, GDPR, and NIST. This ensures that any sensitive information is permanently removed, maintaining privacy and compliance.
Repair and Refurbishment
Our team of highly skilled technicians utilizes advanced tools and techniques to repair and refurbish devices. Whether it’s a heavily damaged device or a software-related issue, we ensure that each device leaves our hands fully functional.
Quality Assurance
Every refurbished device we receive from our technicians doesn’t assume an immediate readiness for sale. Our dedicated technician team meticulously tests each device to ensure it meets our stringent quality standards. We rigorously evaluate all functions and features, from battery life to connectivity, guaranteeing optimal performance.
Cosmetic Enhancement
We clean, polish, to restore the device's appearance. Our goal is to make your gadget look as close to new as possible.
Final Inspection & Audit Report
Upon receiving each polished device, our team conducts a final inspection and assigns a cosmetic grade. We meticulously document the condition of each device in our reporting system, ensuring that every unit has its own detailed audit report. Additionally, before securely packaging the device for sale, we perform one last cleaning and sanitization.
Since 2020, we’ve embarked on a remarkable journey in the world of consumer electronics refurbishment. At RESTOGEM, we believe that every device has a tale to tell—a history of memories, productivity, and connectivity. Our mission is to give these devices a second chance, breathing new life into them and ensuring they find their way into the hands of device lovers like you.
our mission
Environmental Impact
We’re committed to reducing electronic waste. By refurbishing and extending the lifespan of devices, we contribute to a greener planet. Our goal is to minimize the carbon footprint associated with electronics consumption.
Affordability
Quality gadgets shouldn’t break the bank. We strive to make devices accessible by all. Our commitment is to provide budget-friendly options for tech enthusiasts, students, professionals, and everyday users. Whether it’s a smartphone, tablet, or laptop, we want everyone to access reliable devices.
Empowering Communities
Our work goes beyond refurbishment. We actively recruit, train, and develop a vibrant technician community. Together, we learn, grow, and support each other. Whether you’re an experienced technician or just starting your journey, we welcome you. Our training programs provide hands-on experience, industry insights, and the latest repair techniques.
Community Learning Spaces: Imagine community spaces where individuals gather to learn together. These hubs become spaces for tech workshops, coding classes, and collaborative problem-solving. As we refurbish devices, we also equip these hubs, ensuring that knowledge flows freely within communities.
Universal Access: Technology knows no boundaries. Whether you’re in a bustling city or a remote village, everyone should have access to a device. Our mission is to bridge gaps and ensure that affordable, reliable gadgets are within reach for all. Connectivity shouldn’t be a luxury—it’s a necessity
A Greener Planet: As devices circulate through our sustainable loop, electronic waste diminishes. By refurbishing, reusing, and recycling, we contribute to a much greener world—one where gadgets don’t end up in landfills but continue to serve and connect.
our values
Innovation: We believe in constantly pushing the boundaries and exploring new ideas to provide our customers with cutting-edge technology solutions that exceed their expectations.
Integrity: We value honesty, transparency, and ethical behavior in all aspects of our business, from our interactions with customers to our internal decision-making processes.
Customer focus: We prioritize our customers’ needs and satisfaction above all else, and strive to provide personalized and exceptional service that exceeds their expectations.
Our skilled technicians have years of experience in refurbishing consumer electronics. Whether it’s a cracked screen or water damage, they treat each device with precision and care. Your gadgets are in good hands!
We’re all about transparency. When you send us a device, we rigorously test and evaluate it. Our clear grading system helps you know exactly what to expect. But that’s not all! Our detailed audit reports provide insights into functionality, cosmetic condition, and any repairs done. You’ll have the info you need to make informed decisions.
Your privacy is our priority. We follow strict data erasure standards. The software we are using is ADISA- certified, GDPR compliant and meet NIST standards. Your data is secure with us.
